Full Time New York Tech & Data

Technical Support Analyst

Join Us

Help shape the fastest-growing data platform!

Nimble is the first business external data platform, making data-driven decision-making easier than ever, thanks to a simple interface that lets anyone access any public web data at scale.

We empower businesses with mission-critical external data to unlock advanced competitors’ intelligence, price comparison, companies’ data for sales and marketing, and streamlining public web data sources in real-time.

With Nimble, businesses upgrade from manual, fragile data pipelines to a fully-managed process that includes advanced features such as bot defense countermeasures, AI-powered data structuring, and more.

We are looking for a Technical Support Analyst to join us in our Tel Aviv/New York offices.

 

Responsibilities:

  • Leverage your technical knowledge and experience to ensure customers receive the utmost value from Nimble’s products
  • Analyze customers’ traffic to identify undetected threats and false detections using mostly ElasticSearch and BigQuery.
  • Work side by side with the R&D department and customers to provide insightful technical and business insights.
  • Work cross-functionally with RnD and Research teams to optimize Nimble’s ability to gather web data at scale.
  • Design, plan and implement projects and automation for internal use.

 

Job Requirements:

  • Passionate about data, networking, and of course, our customers.
  • Ability to quickly solve technical and business-related challenges.
  • Hands-on experience (1+ year) with data analysis of large and complex data sets (data manipulation, statistical analysis, conclusions, etc.), including SQL Proficiency.
  • Experience in analyzing logs to identify technical problems.

 

Advantages

  • Knowledge of web architecture and protocols (CDN, HTML, DOM, JS, HTTP, HTTPS, IPv4/v6, etc.)
  • Background in Cyber and Networking.

 

Why join Nimble?
At Nimble, you’ll join a team of brilliant minds striving to solve the hard problems affecting data gathering. Although we work hard, we also play hard, and together create a vibrant community with frequent company retreats, human-first conditions, and an energetic atmosphere.

Join Us

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